Frequently Asked Questions on Lousy Solutions Services and Head Lice in General
- 01
Its simple to schedule a mobile lice removal appointment, just visit our website and fill out the booking form, or call or text us directly. If we're not immediately available, please leave a message with:
- your suburb,
- the number of people needing the service,
- your preferred date,
- your preferred time of day.
We will get back to you by phone or text as soon as we can.
Click below to check the suburbs we service routinely:
If we don't service your suburb we can still assist you remotely through a TeleAdvice consult with our lice expert.
- 02
- 03
Our highly trained and experienced consultants are equipped with all the latest information about effective lice treatment and nit removal. There are plenty of myths and misinformation out there so we pride ourselves on providing only scientifically backed information and treatments. We will suggest a treatment based on its clinical evidence, your specific situation and any preferences you express to us. We arrive in an unmarked car to ensure confidentiality; We bring all the necessary tools and products to your location. Lousy Solutions Mobile Service is convenient, private and always effective.
At the service:
1. A brief history will be taken, to understand what symptoms have been observed and if any treatments have been applied recently.
2. The treatment begins with a thorough examination of the hair and scalp to confirm the presence and assess the severity of the head lice infestation.
3. Our consultant then meticulously applies a non-toxic, TGA approved, treatment solution that effectively suffocates and kills lice and their eggs.
4. Next a specialised lice comb is used to remove all stages of the lice infestation - adult, nymph and eggs/nits.
5. The entire process will take approximately one hour; slightly less if the hair is very short, and possibly more if the hair is long, or thick, or in poor condition, or if there are many old eggs to be removed.
6. The treatment can be washed out as soon as the combing is complete.
7. Customers can take advantage of our phone/text follow-up service if they have any further questions or concerns.
The whole process is designed to be thorough and to leave you lice-free. We will share with you the techniques we use so you are equipped to handle any future lice situation yourself. We also provide personalised advice on when or if you will need to apply a follow-up treatment and tips on how to prevent future infestations.
- 04
The standard cost for a mobile service is $162 for one person. Additional people are discounted to $138.5 each. The cost covers a treatment and a comb out for up to 1 hour each. If the hair is long or thick or in poor condition, it can take longer to comb. Removal of many eggs also increases the time to comb out. If extra time is needed it is charged at a rate of $115/hr.
If a service is provided to an area outside our service area an additional travel/toll fee will apply.
- 05
- 06
Great question! At Lousy Solutions, we're here to make the head lice treatment process as seamless and effective as possible. Here's how you can prepare for our mobile treatment and nit removal service:
1. Set up in a comfortable light filled space in your home with enough room for two stools or low back chairs, and somewhere to put our tools. Avoid carpeted areas (although we can put down a mat).
2. Ensure that hair is completely dry and detangled ready for treatment application. (Detangling at the service increases the the overall time to complete treatment and could increase the cost).
3. It can be helpful to have some entertainment available to distract children and encourage them to remain still while combing takes place.
4. It is not necessary to wash the hair prior to treatment especially as you will need to wash the treatment out after the service.
We bring everything else that is needed plus lots of information, tips and advice for you to be able to manage any lice situation in the future.